How to cancel your subscription
We hope you'll never need to read this article, but if you do, here are the simple steps to take to cancel your subscription.
Go to the Subscription menu from the Account Settings section and select Cancel subscription. Go through the steps indicated to confirm your cancelation and you're done. Your payment gets suspended.
What happens after you cancel your subscription
Once you completed the cancelation, your subscription won't renew anymore.
Depending on the type of subscription you have (monthly or yearly) you will still have access to all the features until the end of the billing cycle.
Once the billing cycle ends you'll be downgraded to the Free plan. You'll still be able to access all your work but you will only be able to use the features available under the Free plan.
It's important for you to download your work as needed before the end of the billing cycle as the Free plan only gives you the option of JPG format download.
If you still have questions about this, you can always contact our support team to make sure you're making the right call.
*Note: Canceling your subscription will not qualify you for a refund as you will still be able to access all the features until the end of the billing cycles, be it monthly or yearly.