If a transaction can't be processed for your recurring payment, your account will turn past due for 10 days after which the subscription will expire, and you will lose access to Creatopy's premium features.
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What happens to my subscription?
What happens to my subscription?
If your payment can't be processed, the subscription will go into "past due" for the next 10 days, a time in which there will be several triggers for a collection attempt. If these attempts fail, your subscription will eventually be downgraded to our free plan.
What happens to my designs?
Once your account becomes free, you will have the option of keeping your work through the use of our monthly asset subscription or deleting all of the designs from your account.
If your subscription gets canceled automatically due to a failure in processing the payment, for various reasons such as insufficient funds on your credit card, your designs will still be saved in your account for 30 days after the subscription expires automatically.
Note: You can cancel the renewal at any time, but you will remain a premium member for the period you paid for. Your designs will be removed within 24 hours of the expiry date unless you opt for the asset subscription.
To cancel the renewal, you need to go to Settings-Subscription and use the Cancel subscription option from the right bottom corner of the subscription panel.
What happens to my ad tags?
You're hosted tags will be disabled and will no longer work, once the subscription plan changes to free. Ad serving is an add-on that works on top of your subscription meaning that it cannot function without an active plan.